Why is My Refrigerator Water Dispenser Not Working?

refrigerator water dispenser pic

Is the water dispenser on your refrigerator not dispensing water? If so, you can try to solve the problem on your own or call Tru Appliance Repair for refrigerator repair Newton, Massachusetts.

There are a lot of reasons for a water dispenser in a refrigerator to stop working. Again, some of the suggestions are going to sound a bit crazy. However, something as simple as an on/off switch has been the cause in the past. Be sure to review the obvious potential problems prior to moving forward with refrigerator repair. Let’s start to tackle this appliance repair issue and see all of the reasons we can cite for a broken water dispenser.

The reason for a broken water dispenser is usually an installation issue, a filter problem or frozen water lines:

Refrigerator Installation Problems

You just purchased a new refrigerator for your kitchen with a water dispenser, but it’s not working. The water dispenser has to be hooked up to the home’s water line. That could be the reason for the problem.

If the new refrigerator is replacing an older refrigerator that did not have a water dispenser or ice maker, there is a chance that you don’t have a water line running to this area of the kitchen. A water line is commonly run from under a house either in a crawl space or basement. You can buy this line at just about any home repair store and they are pretty simple for the average homeowner to install. Usually they have come with a built-in water shut-off valve, which is important so that if you should need to move the refrigerator, you can shut off the water.

If there is a connected water line, is the valve turned on? The valve handle should be lined up with the hose. And, is water running through the pipe that you have used to connect the water line? Obvious and basic questions, but things that need to be confirmed.

If you removed the refrigerator doors during installation it is possible the water dispenser may not be plugged in. Read the manual to find the wire harness for that particular refrigerator. Ensure that it is plugged into the refrigerator.

If the water is connected, usually there is air in it. So, lifting and lowering the dispenser control to get the air out of it is necessary.
Filter Issues

On some popular models, there are various filters. These filters can “expire”, become clogged or become frozen. All filters are dependent on the style and type of refrigerator. If your filter is blocked it can cause slow filling or no flowing at all. It’s recommended that your filter is changed every 6 months. Changing filters can be hard sometimes. If you have hiccups, go online and learn the right method to change a filter.

One recommendation is to fill the water filter with water prior to installing it. Typically the water filters can take a long amount of time to fill up, which might lead you to think the water dispenser is not working. You will want to read the owner’s manual if all else fails. To ensure it is not air trapped in the lines, depress the dispenser arm for about 5 minutes.

A frozen water tank might be the source of the problem as well in some models. If the tank freezes it will leak onto the fresh food bins. Limited food inside of the fresh food bins will cause freezing.

ADDITIONAL REFRIGERATOR RESOURCES